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Welcome to RockinFares.com™. We are committed to making your online experience satisfying and secure.
Further, RockinFares.com™ may change any or all content on the Site, including, but not limited to, products, programs, and/or services described on or offered through the Site, without notice and without liability.
COPYRIGHT & LICENSES
All materials and content on the Site, including, but not limited to, images, illustrations, text, audio clips, and video clips, are protected by or consist of copyrights, trademarks, service marks, and/or other intellectual property rights ("Intellectual Property"). The Intellectual Property is governed and protected by United States and worldwide copyright, trademark, and/or other intellectual property laws and treaty provisions, privacy and publicity laws, and communications regulations and statutes.
The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re-export the Intellectual Property to countries or persons prohibited under United States' export control laws. By using, copying, or downloading any portion of the Intellectual Property, you are representing that you are not in a country where such export is prohibited; that you are not on the US Commerce Department's Table of Denial Orders or the US Treasury Department's list of Specially Designated Nationals; and that you are not providing access to the Intellectual Property to any person similarly situated.
The Intellectual Property is owned or controlled by RockinFares.com™ or other parties that have licensed to us the right to use their Intellectual Property or the right to market their products and/or services (collectively the "IP Providers"). This Intellectual Property is provided solely for your personal, non-commercial use. You agree to abide by all additional copyright notices, information, or restrictions contained in any material or content on the Site. You may download any Intellectual Property solely for your personal, non-commercial use, consistent with these Terms, provided that you maintain all copyright and other notices contained in such Intellectual Property. You may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit any Intellectual Property in any way (including by e-mail or other electronic means) without RockinFares.com™'s prior written consent or that of the IP Providers.
You cannot use any device, software, or routine that interferes or attempts to interfere with the normal operation of the RockinFares.com™ Site. You cannot perform any action that is deemed by us to impose a burden or unreasonable load on our computer equipment or use any "robot," "spider," or other automatic device (or a program, algorithm, or methodology with similar processes or functionalities) to monitor, assemble, analyze, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on this Site.
Modification of any Intellectual Property or use of any Intellectual Property for any other purpose is a violation of the copyrights, trademark rights, and other proprietary rights. You may not reproduce, reverse engineer, create derivative works of, reverse assemble or reverse compile, sell, lease, distribute, rent, assign, transfer, or modify any software on the Site. All software, applications, and modules (collectively, "software") used on the Site are proprietary to or licensed to us by other parties ("Software Providers", together with IP Providers, the "Providers"). The use of any Intellectual Property on any other site or networked computer environment, or maintaining unauthorized links to the Site, is prohibited by these Terms.
INFORMATION SENT FROM USERS
You are strictly prohibited from uploading to the Site any material that contains any virus, worm, "time bomb”, or similar contaminating or destructive feature. Violators may be prosecuted to the maximum extent of the law.
You are solely responsible for maintaining the confidentiality of your account information and your password, and for all activities that occur under your account and/or password. We do not knowingly sell any of our products or services to anyone under the age of 18. By using the Site, you represent that you are of sufficient legal age to use the Site, and create binding legal obligations for any liability incurred as a result of your use of the Site. If you become aware that an unauthorized person may have access to your password, you should change your password immediately and contact us.
TERMS OF PURCHASE
You may use the Site to make legitimate reservations and/or purchases, but you cannot use the Site to make any speculative, false, or fraudulent reservation, any reservation in anticipation of demand, or for any purpose that is deemed unlawful or prohibited by these Terms. Violators may be prosecuted to the maximum extent of the law.
Because you agree to be legally responsible for the purchase terms related to all of your reservations and for all charges, fees, penalties, duties, taxes, and assessments that result from your use of the Site, we encourage you to take the time to carefully review the terms of the offer, including, but not limited to, any fare or rate rules related to an airfare purchase. If you do not understand the fare or rate rules please contact us prior to purchasing the reservation.
All fares from this Site are based on availability and are subject to change until ticketed. Prices quoted are in US Dollars and unless otherwise stated, are "per adult". No reservation is complete until confirmed and ticketed. For your protection, we verify with the credit/debit card company that the billing address and credit card verification number provided is accurate and that the debit/charge is approved. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined by the issuing company or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process.
Once your reservation has been ticketed, you are deemed to have agreed to all terms and conditions related to your purchase. Since you are obligated to comply with all of the terms and conditions related to your purchase, it is in your best interests to review those terms and conditions carefully at the time they are made available to you.
Unless otherwise specified, once ticketed, most reservations cannot be transferred, changed, upgraded, or refunded. If a transfer, change, upgrade, cancellation or refund is permitted, penalties will apply, including additional service, processing, and/or cancellation fees to be assessed by us and/or the travel provider(s). If you wish to change or cancel your reservation, contact us immediately.
By placing a check mark in the acceptance box, the customer agrees to have read all of the Terms and Conditions. The customer agrees to pay all charges displayed on the final booking page.
TAXES CHARGES AND FEES
Charges to your credit card may appear in the name of the airline involved, one of their service providers or one of our participating consolidators and may be itemized for each passenger. The RockinFares.com™ service fee will appear on your credit card statement as a separate charge. All service fees are nonrefundable.
Most air transactions can be fulfilled using electronic tickets. However, if an airline does not offer e-ticketing, there will be a shipping fee assessed of $25.00 USD per transaction for second business day delivery within the US. Additional shipping fees will be applied for shipping to Canada, Alaska, Hawaii or Puerto Rico. A minimum of $50.00 USD per transaction will be charged for international deliveries. Paper tickets will be shipped to the credit card holder address provided at the time of ticketing unless otherwise requested. FedEx cannot ship to a PO Box or an APO Box. If your billing address is either a PO Box or APO Box, you will need to provide a physical address. To provide us with your physical address, please visit the RockinFares.com™ Customer Support page and choose "Wrong Shipping Address" from the drop down menu.
CHARGEBACKS AND CREDIT CARD DISPUTES
The customer agrees not to dispute the processing fee, airline ticket charge or fare adjustment if RockinFares.com™ has abided by the terms and conditions of the airlines and this agreement. If the customer is questioning any charge on their credit card, please call or send an email to email@example.com before disputing the charge with the credit card company. If the customer attempts a chargeback on a non-refundable airline ticket, service fee or a fare adjustment that meets the terms and conditions of the airline and this agreement; the customer agrees to refund the full amount of the chargeback plus a 50% penalty for inconvenience and accounting fee.
In cases where the customer attempts a fraudulent chargeback, the customer will be responsible for the cost required to initiate legal proceedings in order to recoup the potential loss imposed by the customer.
It is the sole responsibility of the traveler to understand all domestic and international travel requirements and obtain the proper travel documents prior to departure. For travel within the US a valid government issued photo ID is required to be presented at the time of check-in and must match the name appearing on the reservation. For travel outside of the US a valid passport is required to be presented at the time of check-in and must match the name appearing on the reservation. Depending on nationality, passengers traveling outside the US could also be required to provide additional travel documents such as: a visa, a round-trip airline ticket, proof of sufficient funds, medical inoculations, etc.. Please contact the consulate/embassy of the countries to be visited for all rules and regulations.
LIMITATION OF LIABILITY
IN NO EVENT SHALL WE, AND/OR OUR PROVIDERS OR DISTRIBUTORS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, THE SITE OR THE SERVICES OR MATERIALS ON THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, AND/OR OUR PROVIDERS OR DISTRIBUTORS, BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING ON THE SITE, OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, AUDIO, OR OTHER INFORMATION FROM THE SITE. IN NO EVENT SHALL OUR AGGREGATE LIABILITY, OR THAT OF OUR PROVIDERS OR DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY GIVING RISE TO ANY SUCH LIABILITY. ANY CLAIM OR CAUSE OF ACTION ARISING FROM, OR RELATING TO, YOUR ACCESS AND USE OF, OR PURCHASE OF PRODUCTS AND/OR SERVICES FROM, THE SITE MUST BE BROUGHT WITHIN ONE (1) YEAR FROM THE DATE ON WHICH SUCH CLAIM OR ACTION AROSE OR ACCRUED OR PURCHASE WAS COMPLETED. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. YOUR USE OF THE SITE SHALL BE AT YOUR OWN RISK.
THE SITE AS INTERMEDIARY
ROCKINFARES.COM™ IS ACTING AS AN INTERMEDIARY OR AS AN AGENT FOR PROVIDERS OF TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, TOURS, CRUISES, TRAVEL INSURANCE, ETC.). WE SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OR ANY ACTIONS OR OMISSIONS ON THE PART OF SUCH PROVIDERS, WHICH RESULT IN ANY LOSS, DAMAGE, DELAY, OR INJURY TO YOU AND/OR YOUR TRAVEL COMPANION(S), IF ANY. WE DO NOT GUARANTEE ANY OF SUCH PROVIDER'S RATES, BOOKINGS, RESERVATIONS OR OTHER PURCHASE TERMS. WE SHALL NOT BE RESPONSIBLE FOR ANY DISRUPTION OF TRAVEL-RELATED PRODUCTS AND/OR SERVICES, WHETHER RESULTING FROM BANKRUPTCY OF ANY TRAVEL PROVIDER(S), OR DUE TO MONETARY CRISIS, POLITICAL OR SOCIAL UNREST, LABOR PROBLEMS, MECHANICAL OR CONSTRUCTION DIFFICULTIES, CLIMATIC ABERRATIONS, LOCAL LAWS, DISEASES, NOVEL CONDITIONS, INCLUDING TERRORIST ACTIVITIES, AND/OR EVENTS OF "FORCE MAJEURE" (I.E., THOSE BEYOND OUR REASONABLE CONTROL).
DISCLAIMER OF WARRANTIES THE SERVICES AND MATERIALS PROVIDED BY THE SITE ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE, AND OUR PROVIDERS OR DISTRIBUTORS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: (1) IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE TO ANY OF THE SERVICES AND MATERIALS PROVIDED ON THE SITE; (2) ANY WARRANTIES THAT THE FUNCTIONS CONTAINED IN THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (3) ANY WARRANTIES REGARDING THE USE, OR RESULTS OF THE USE, OF THE SERVICES AND MATERIALS PROVIDED BY THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS, OR OTHERWISE. YOU ALONE ASSUME ANY AND ALL COSTS ARISING IN CONNECTION WITH YOUR USE OF THE SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
We make no representation that materials or services available on the site are appropriate or available for use in locations outside the United States. Accessing materials and services available on the Site from territories where their contents are illegal is prohibited. Those who choose to access the Site from other locations do so through their own initiative and are responsible for complying with local laws.
We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason.
You shall defend and indemnify us, our Providers and Distributors, and each of their respective officers, directors, employees, and agents, from and against any claim, cause of action, or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of the site.
ENTIRE AGREEMENT; GOVERNING LAW; VENUE; SEVERABILITY
This agreement, including any other terms and conditions referenced herein, constitutes the entire agreement with respect to this Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to this Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the state or federal courts located in Denver, Colorado and you hereby agree to consent and submit to the exclusive personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
- Should I purchase travel insurance?
- Can I pay for my ticket with a debit card?
- What is an electronic ticket?
- Can I earn frequent flier miles?
- How do I book or change my seat assignments?
- Do I have to book online?
- How do I contact a Customer Care Agent?
- How do I get my boarding pass?
- Is booking online safe?
- What if I entered the wrong travel date?
What can I do if I did not receive my email confirmation?
Within 24 hours of completing your reservation, usually much sooner, you will be sent a confirmation email including your full itinerary and reservation number. If you did not receive your confirmation email, we recommend that you check the "Bulk" or "Spam" folder in your email to ensure that it was not automatically filtered to that folder by your email service. To help insure prompt delivery of your email confirmation please add firstname.lastname@example.org to your address book.
Additionally, you may want to add CheapAir.com to your “allowed” senders list so that we can send you confirmation emails and information regarding your future departures. Instructions for adding us to this list, if possible, can be given by your email provider. Here are some common solutions:
Yahoo: If an email you wanted in your Inbox happens to land in your Bulk folder, let Yahoo know by opening the message then clicking the "Not Spam" button.
AOL: Use "Mail and Spam Controls" to add us to your "Customer Sender List". You can add our domain of cheapair.com to make sure you receive your confirmation.
If you don't receive your confirmation email, you can also verify your reservations online by logging onto www.CheapAir.com and checking "My Trips". You can also email our support staff at email@example.com and ask us to resend the confirmation email by email or fax and we will be happy to do so.