Privacy policy

RockinFares.com™ understands that making a purchase online involves a great deal of trust on your part. Your trust is extremely important to us and as such, we make it our highest priority to ensure that we have implemented information handling practices consistent with the highest standards and best practices of organizations currently doing business on the Internet.

As a visitor to our web site, you have the right to understand our information privacy practices prior to providing RockinFares.com™ with any of your personally identifiable information ("PII"). This privacy policy describes the practices that apply to our site, including specifically:

• What personal information is being gathered about you?
• How is this information being gathered?
• How is this information being used?
• Will this information be shared with anyone?
• What is the customer's opt-out policy?
• How do we protect your information?

WHAT PERSONAL INFORMATION IS BEING GATHERED ABOUT YOU?

RockinFares.com™ collects personally identifiable information ("PII") that you specifically and voluntarily provide. "PII" includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address.

HOW IS THIS INFORMATION BEING GATHERED?

RockinFares.com™ collects PII when you purchase travel, opt-in to receive email travel specials and/or contact RockinFares.com™.

Purchase Travel – RockinFares.com™ collects the credit card type, number and expiration date as well as the cardholder name and full billing address. Please view our Credit Card Guarantee for additional information on our commitment to protecting your credit card security.

Opt-in to receive email travel specials - To participate in our free email program, RockinFares.com™ will collect email addresses, and other pertinent demographic information from you (such as personal travel interests). This information is used strictly for the purposes of sending relevant news and content to you. Subscribers can unsubscribe at any time and for any reason.

Contact RockinFares.com™ - RockinFares.com™ collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to RockinFares.com™, or accessing your account. This information is not stored anywhere on our site and is used solely to help us respond to your questions and/or requests.

HOW IS THIS INFORMATION BEGIN USED?

When you purchase travel through RockinFares.com™ or opt-in to receive our emails, we will collect personal information that is necessary for us to provide you with the services offered on our website. As mentioned, this information may include personal items such as your name, e-mail and mailing address and telephone number. You may also have to provide a valid e-mail address and select a password that will be required to gain access to select portions of our site. We will also use your e-mail address or telephone number to respond when you submit a question, request assistance or need to access your account information.

WILL THIS INFORMATION BE SHARED WITH ANYONE?

When you reserve or purchase travel services through RockinFares.com™, we must provide certain information about you to the airline, car-rental agency, hotel, or cruiseline to ensure the successful fulfillment of your travel plans. We do not sell individual customer names or other private information to third parties.

WHAT IS THE CUSTOMER’S OPT-OUT POLICY?

As part of the RockinFares.com™ email registration process, we will give you several opportunities to "opt-out" from receiving our email updates and promotions. In addition, every email we send to you will provide you with an additional opportunity to unsubscribe from our list. RockinFares.com™ adheres strictly to the email laws governing the United States such as Can-Spam Act of 2003. If you have received any offers, promotions and/or specials from RockinFares.com™ without your consent, or would like to unsubscribe from our list, please notify us immediately at customercare@rockinfares.com.

HOW WE PROTECT YOUR INFORMATION?

RockinFares.com™ is committed to safeguarding your personal and confidential information. We utilize a full range of security technology. Specifically, your information is secured from unauthorized access from the Internet through market leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology known as Secure Socket Layer (SSL). Depending on your browser, this SSL will have encryption keys of up to 128 bits. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times.

CONTACT US

If you have any questions or concerns about this policy or our information handling practices, you may contact us at customercare@rockinfares.com. We will attempt to respond to your questions or concerns within two (2) business days after receiving the request.